Fortiserv’s Data Center Operations practice helps organizations achieve a sustainable competitive advantage. Fortiserv offers a flexible IT infrastructure that successfully reduces your costs, offers a more reliable and consistent cost structure, and maximizes your return on investment. Fortiserv supports customers across the data center management lifecycle, from planning, to migration, consolidation and everyday data center operations.

Our clients are able to leverage their own customized service level agreement and ITIL v3 compliant processes to ensure the continued and reliable operation of their critical systems. Additionally, Fortiserv’s proven delivery model offers the flexibility needed to upscale or downscale resource requirements and ensure lower capital investments.

Fortiserv’s Service Portfolio Includes:

• Systems: Windows, Unix, Linux

• Network: LAN/WAN, Firewall, VPN, and Wireless

• Storage: SAN, NAS, EMC, HITACHI, IBM, HP, DELL, NetApps

• Applications: Exchange, Lotus, Sendmail, DNS, AntiVirus Suites, Security

• Services: Help desk, Incident Management, Change Management, Configuration Management, and Go‐Live Management

• Governance: Capacity, Availability, Continuity, and Financial

• Service Level Management

• End‐User Services